Adjusters International/MBC Testimonials

Every step of the way, you were pro-active in pursuing all of the dollars that we were owed by the insurance company, in spite of the company’s initial under-valuation of the loss, numerous adjusters assigned over time, a complex machinery and equipment claim, and business interruption calculations that baffled everyone but Adjusters International/Matrix Business Consulting! Your perseverance clearly resulted in cash flow advances, and many dollars more in recovery than we could have possibly achieved on our own, and we are truly grateful for this.

I had a major loss at an onion packing operation on January 9th, 2017. Snow accumulation caused the collapse of two of my buildings at Four Rivers. The day after we had the insured losses I was contacted by Adjusters International. They seemed professional and immediately came up with some questions that my management team had not thought of. After an extensive reference check we decided to hire the team at Adjusters International/Matrix Business Consulting. Adjusters International/Matrix Business Consulting performed well above my expectations. They helped us obtain temporary equipment to package onions. They also fought an insurance company declaration that my storage building did not need to be replaced. In addition to this and perhaps most importantly they helped secure a fair settlement for my onion inventory and loss of business income. This settlement was over $1,000,000 more than originally offered by the insurance company. It was invaluable to have their expertise available while we were negotiated with the insurance company. My business may have not been able to continue operations if Adjusters International/Matrix Business Consulting was not involved.”

As a result of a heavy snowstorm, we lost our entire bowling alley business from a collapsed roof... Having someone represent my interests in an insurance claim was the smartest thing we could have done. There are so many important details that you recognized that would have been ignored had you not been involved. Thank you again for everything!

"We had no idea of the complexity and diversity of the process involved in the settlement of a Builder's Risk claim, especially since we were 95 percent complete when the fire occurred, you and your people were able to make sense of our policy, put all the pieces together to make us whole, and put the owner at ease."

You’ll recall that the office building was the unfortunate recipient of substantial hail damage. I worked to negotiate a reasonable settlement with our carrier to no avail. Negotiations were further exacerbated when our carrier brought in a third-party roofing specialist to negotiate on their behalf. Once you initiated discussions and negotiations on our behalf, I was amazed at the speed with which we were able to negotiate a reasonable settlement. Clearly, you and your firm are considered knowledgeable, honest and diligent by an adversarial insurance industry and their adjusters. I firmly believe that your presence and negotiating skills, coupled with your combined knowledge of the insurance and commercial-investment industries, led to a settlement that otherwise would not have materialized. Thanks again.

I'm certain if we had not had access to your excellent services, we would have settled for a much smaller sum for the loss of our facility, and it would have taken much longer to reach a settlement.

Initially, I though that I could handle the settlement with the insurance companies; however, as I initiated that process it became very clear that we needed an expert. Your dogged pursuit of the carrier
resulted in a very favorable settlement to us... I would not hesitate to recommend your company to anyone in need of an insurance adjuster.

"Your work in pursuit of their insurance claim was thorough, efficient and obtained favorable results for the Association. Your knowledge of items to look for in this hail claim was most useful."